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Quick Answers
How can I track my order?
As soon as your order ships, we’ll email you a tracking link. You can also check order status anytime from your account page.
How long does shipping take?
Orders are processed within 1–3 business days. Standard U.S. shipping is free and typically arrives in 4–9 business days after processing; expedited shipping is available at checkout.
Can I change or cancel my order?
Reach out as soon as possible with your order number. If your order hasn’t entered processing yet, we’ll do our best to update or cancel it — once it’s packed and prepared for shipment, we can’t guarantee changes.
What’s your return policy?
You can return unworn jewelry in its original packaging within 7 days of delivery. Custom and made-to-order pieces are final sale. Email salaamgallery@gmail.com to start a return, or see our full return policy.
What does the Lifetime Color Warranty cover?
Every piece is backed by our lifetime warranty against fading, tarnishing, or peeling under normal wear. If something isn’t right, send us a message with your order number and we’ll make it right.
My item arrived damaged or incorrect — what do I do?
We’re sorry! Select “Damaged or Defective Item” above, include your order number, and reply to your message with a few photos of the item and packaging — it helps us resolve things quickly, usually with a replacement or refund.