“The jewelry is of good quality and weight. I have worn the bracelet for two weeks and even after showering with it, the color has maintained. The pieces feel well made and the clasp feels strong. Will shop for more pieces in the future inshAllah…”
Our Story & Help Center
Jewelry Made With Meaning
Salaam Gallery was created from a simple belief: meaningful jewelry should be beautiful, durable, and accessible enough to become part of everyday life.
We are a family-owned brand designing premium, everyday jewelry that blends elegance, intention, and durability. Every piece is thoughtfully designed in Los Angeles using high-quality stainless steel with 18k gold plating, so you can wear it daily without worrying about fading or tarnishing.
The name Salaam means peace, and that value sits at the heart of everything we do. Our designs are inspired by faith, balance, simplicity, and timeless beauty—jewelry meant to move with you through your days, your milestones, and your memories.
Why We Created Salaam Gallery
Finding jewelry that felt meaningful usually meant compromising somewhere—on quality, on durability, or on price. Pieces that looked premium tarnished quickly; pieces that lasted felt generic and empty of intention.
Salaam Gallery exists to close that gap: thoughtfully designed pieces that carry meaning, hold up to real life, and stay accessible.
Pieces designed to carry meaning—not just for special occasions, but through everyday life.
How Can We Help?
Orders
Has my order shipped yet?
All items ship from our facility within 2–4 business days. Every order is tightly wrapped and sealed so it arrives in excellent condition.
Tracking confirmations are sent by email/SMS as soon as your order ships. The customer is responsible for tracking and monitoring the delivery—once shipped, Salaam Gallery does not cover items that are lost or stolen.
Where is my order or shipping confirmation?
If you can't find your order confirmation, please check your spam folder—it's typically sent within 15 minutes of placing your order.
If you received an order confirmation but no shipping confirmation, your order most likely hasn't shipped yet and is still being prepared. It's also possible it shipped earlier in the day and tracking will arrive later that afternoon.
Can I change or cancel my order after placing it?
Reach out to us as soon as possible with your request. We can't guarantee changes once the warehouse has packed and prepared your order, but if it hasn't been collected yet, we're happy to help. Contact us to check if adjustments are still possible.
What happens if I entered the wrong shipping address?
Customers are fully responsible for entering a correct, complete shipping address at checkout—please double-check every field, including apartment or unit numbers.
If an incorrect address was entered, contact us immediately. Once an order has been processed or shipped, we're unable to make changes.
Orders shipped to an incorrect address are not eligible for refunds, replacements, or store credit, and any additional costs, delays, or lost packages are the customer's responsibility. There are no exceptions to this policy—we fulfill orders exactly as the shipping information is provided at checkout.
Shipping
How much is shipping for jewelry?
- United States: FREE shipping within the U.S.
- United States — Priority Mail (3–4 days): $14.99 USD
- Canada — Flat Rate (10–15+ days): $11.99 USD under $100 · FREE over $100
- U.K. — Flat Rate (10–15+ days): $19.99 USD under $120 · FREE over $120
- Worldwide (10–15+ days): $29.99 USD · FREE over $200
Orders ship from our facility within 2–4 business days. Tracking is sent by email/SMS—see Orders above for tracking details.
Returns & Exchanges
What is your return policy?
You may return your purchase within 7 days of receiving it, as long as the jewelry is in its original condition and packaging. Customers are responsible for return shipping costs—no exceptions.
Custom and made-to-order (MTO) items, including custom wall art orders, are non-refundable.
How do I start a return?
- Fill out our contact form to confirm an approved return.
- If approved, send the item to the shipping address listed in our store details (return shipping is the customer's responsibility).
- Your refund is issued to the original payment method once we receive the returned item.
Damaged or Missing Items
I received a damaged item. What should I do?
In the unlikely event your items arrive damaged, retain all packaging materials and notify us within 3 days, including:
- A photo of the envelope or packaging
- A photo of the damaged items
- Any notice left by the shipping carrier
We'll work with you to file a claim or arrange a replacement, depending on the issue. Contact us here.
Some items in my order are missing. What should I do?
Contact us with the following and we'll promptly assist with the correct shipment:
- Your order number
- A photo of the items you received
- A photo of the packaging your products arrived in
Salaam Gallery Lifetime Warranty
What does the lifetime warranty include?
All Salaam Gallery jewelry is backed by a Lifetime Warranty covering rust, tarnish, manufacturing defects, and color fading. Our pieces are crafted with real 18-karat gold plating over stainless steel.
What isn't covered by the warranty?
- Damage from wear and tear, such as breaks or scratches
- Jewelry exposed to chemicals, perfumes, or other harsh products
Proper care is essential. By submitting a warranty claim, the customer confirms they have not used such products on the jewelry.
How do I make a warranty claim?
If you experience color fading or rusting, contact us and we'll gladly replace the item free of charge in accordance with our warranty process. The customer ships the item back and covers the return shipping fee for the replacement.
Tracking numbers are provided by email; customers are responsible for tracking their delivery. Salaam Gallery is not liable for items lost or stolen after shipment.
Jewelry Care
How do I care for my jewelry?
- Avoid chemicals: Keep jewelry away from household cleaners, perfumes, and lotions—apply these products before putting your jewelry on.
- Store properly: Keep pieces in a cool, dry place, in a soft cloth or jewelry pouch to prevent scratches and tangling.
- Clean regularly: Wipe gently with a soft, lint-free cloth after each wear. For deeper cleaning, use mild soap and warm water, then dry thoroughly.
- Handle with care: Avoid wearing jewelry during strenuous activities or while sleeping.
- Rotate your pieces: Alternating between pieces prevents excessive wear on any single item.
- Inspect periodically: Check for loose stones or damaged clasps and address issues promptly.
Wall Art Shipping
How much is shipping for wall art?
We offer FREE shipping on all U.S. orders.
Canada (7–14+ days):
- $0.00–$49.99 — $10.99
- $50.00–$100.00 — $11.99
- $100.01–$349.00 — $24.99
- $349.01–$900.00 — $39.99
- $900.01 and up — $100.00
U.K./Europe (7–14+ days):
- $0.00–$49.99 — $15.99
- $50.00–$100.00 — $24.99
- $100.01–$300.00 — $39.99
- $300.01–$500.00 — $49.99
- $500.01–$900.00 — $59.99
- $900.01–$1000.00 — $69.99
- $1000.01 and up — $100
Most of our stainless steel wall art is custom made to order (MTO) and can take 3–4 weeks for fulfillment. Every piece is tightly wrapped and sealed, and tracking is sent by email/SMS once shipped.
International Orders & Customs
Do I have to pay customs fees?
Products shipped outside the U.S. may be subject to customs fees, which are the responsibility of the customer. These fees vary based on regional duties and taxes—we encourage you to research your country's customs policies before ordering to avoid unexpected charges.
Salaam Gallery does not cover international customs fees.
Jewelry Made for Real Life
Luxury shouldn't feel fragile or out of reach. Every piece is designed to balance:
Still Need Help?
Our team is here to help with your order, jewelry, warranty, or any other questions.
Contact UsLoved by the Salaam Gallery Community
Over 785 verified reviews from customers who wear, gift, and live in their pieces.
“I like this necklace and the other pieces from Salaam Gallery. Best Muslim wudu-friendly wear jewelry. I love how it looks beautiful and simple!”
“Love LOVE it!! I always get compliments when I wear and pair this with my other stack of rings. It’s nice and delicate—perfect even for everyday use.”
“I got my necklace in less than a week—the quality is great, packaging is perfect with a cute cloth bag for your jewelry. I absolutely love my necklace! 10/10 would recommend.”
“I bought three of these—they are very beautiful—and I want to get two more.”
“Love it! I wear it everyday.”
“Very nice and good quality, I love it.”
“It’s sooo pretty, always like to wear this necklace.”
“This cuff is so beautiful!”
“Beautiful and fit perfectly.”