Frequently Asked Questions
What is your return policy?
We evaluate returns on a case-by-case basis.
- For off-the-shelf products, we honor returns initiated within 7 days of delivery with demonstrated evidence of the product in good condition or of damage upon delivery.
- For customized 1-offs, we DO NOT honor refunds unless there is demonstrated evidence of damage upon delivery.
Please contact us at salaamgallery@gmail.com to request your refund.
Do you offer customization?
Yes! Please contact us at salaamgallery@gmail.com to request a custom order. Please note custom orders generally require 1 week to design and up to 4 weeks to fulfill after designed.
Can I hang my wall art outdoors?
No, standard wall art items are only suitable for indoor use.
We do offer a custom outdoor finish upon request. Please see customization for more details.